Privacy policy

STORELISK.RO PRIVACY POLICY

Last Updated: September 22, 2025

Welcome to STORELISK.RO. By accessing or using our website, you agree to comply with this Privacy Policy. It explains how we collect, use, protect, and share your personal information.

Collection of Personal Information

We collect information you provide directly when using the site or placing orders, including your name, email address, phone number, shipping and billing addresses, login information, and other data necessary to process orders.
If you log in via Facebook, Google, or other third-party platforms, we collect only the basic information required for authentication, such as your name and email address. We do not access other personal data without your consent.
We automatically collect information through cookies and similar technologies to improve browsing experience, analyze traffic, and optimize our services.

Use of Personal Information

We use the information we collect for:

  • Processing and delivering orders;

  • Communicating with you regarding orders, inquiries, complaints, or requests;

  • Personalizing your site experience and improving our services;

  • Sending newsletters and promotional offers, only if you have subscribed;

  • Fraud prevention and protection against illegal activities;

  • Analyzing and monitoring website performance and marketing campaigns;

  • Managing relationships with customers and suppliers.

Sharing Personal Information

We may share your personal information with:

  • Third-party service providers for order processing, delivery, payment processing, marketing, and analytics under strict confidentiality obligations;

  • Public or legal authorities when required by law or to protect our rights, the safety of our customers, or third parties;

  • Other entities in the event of a merger, acquisition, or sale of assets, provided they adhere to the same data protection standards.

Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected and in accordance with legal requirements and applicable regulations.

Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure. In the event of a security breach, we will notify the relevant authorities and affected users in accordance with GDPR regulations.

User Rights

You have the right to:

  • Access your personal data;

  • Correct inaccurate or incomplete data;

  • Delete personal data (right to be forgotten);

  • Restrict data processing;

  • Obtain data portability to another operator;

  • Withdraw consent for data processing at any time;

  • File a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise these rights, contact our team at office@storelisk.ro. Requests for data deletion will be processed within 30 working days, during which you may cancel the request.

Cookies and Tracking Technologies

The site uses essential cookies for functionality and optional cookies for analytics and marketing.
Users can refuse non-essential cookies via browser settings or site cookie management tools.
Google Analytics, Facebook Pixel, and similar tools may be used to monitor traffic, behavior, and campaign effectiveness, with the option to opt out.

Marketing and Newsletter

If you have subscribed to our newsletter, you can unsubscribe at any time.
We will not use your personal data for marketing without explicit consent.

Financial Information

We do not store credit card or other financial information on our servers. Payments are processed through secure third-party services (Stripe, PayPal, etc.) in compliance with PCI DSS standards.

International Data Transfers

If data is processed or stored outside the European Union, we ensure GDPR compliance and implement appropriate security measures, including standard contracts and data protection clauses.

Minors

Users must be at least 13 years old to use the site. Children under this age may use the site only with parental or guardian consent.

Mobile Applications

If you use our mobile app, the same policies apply, and data collected through the app is protected under this policy.

Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page and take effect immediately upon publication. We recommend checking the policy periodically.

Dispute Resolution

Any disputes regarding data privacy will be resolved in accordance with applicable Romanian and European law. Users may also use the European online dispute resolution platform (SOL).

Contact

For questions or requests regarding personal data, contact our team at office@storelisk.ro.

By using the site, you consent to this Privacy Policy and to the collection, use, and storage of data as described above.